Resolved -
We have identified an outage and the fix has been deployed into production. We are reprocessing all affected items.
Mar 23, 17:46 EDT
Update -
There’s no change at this time. We’re still actively working on this and will keep you posted as soon as we have additional updates. Thank you for your patience.
Mar 23, 17:14 EDT
Identified -
AFS engineers have identified the issue. We are currently awaiting final QA and approval to push the fix to the production environment. Once we do so, we will re-process any files affected by the problem.
We'll provide our next update by 4:30 PM ET at the latest.
Thank you for your patience and your partnership with Advanced Fraud Solutions.
Mar 23, 14:34 EDT
Investigating -
TrueACH is currently experiencing intermittent issues with file processing times and some AOA results. Our engineering team is reviewing this as their top priority, and we will provide another update by 2:30 PM ET / 11:30 AM PT.
Mar 23, 12:18 EDT